At Buy Dollar Bills, we strive to provide exceptional service and ensure customer satisfaction. We want to make your experience with us as smooth as possible. To maintain transparency and clarify our policies, we have outlined our refund policy and terms of service below.
- Product Authenticity: We guarantee that all the dollar bills available for purchase on our platform are authentic and genuine. However, if you receive a counterfeit bill, please contact our customer support within 7 days of delivery. We will initiate an investigation, and if proven counterfeit, we will provide a full refund or replace the bill.
- Damaged or Defective Products: If you receive damaged or defective dollar bills, please notify us within 48 hours of delivery. We may require photographic evidence of the damage. Once verified, we will either provide a full refund or send a replacement at no additional cost.
- Incorrect Order or Missing Items: In the event that you receive an incorrect order or if there are missing items in your package, please contact us within 7 days of delivery. We will investigate the issue and take appropriate action to rectify the situation, which may include issuing a refund or sending the missing items.
- Change of Mind: We understand that circumstances may change, and you may decide to cancel your order. If you wish to cancel before the item has been shipped, please contact us as soon as possible. We will refund your payment in full. However, if the order has already been shipped, you may need to return the item at your own expense before we process a refund.
Terms of Service:
- Age Requirement: By using our services and making a purchase, you confirm that you are at least 18 years old or have the legal capacity to enter into a contract.
- Product Usage: The dollar bills available on our platform are intended for novelty purposes, collectibles, or educational use. It is important to note that it is illegal to use counterfeit currency as legal tender or for any fraudulent activities. Buy Dollar Bills cannot be held responsible for any misuse of the purchased items.
- Pricing and Payment: All prices on our website are listed in US dollars and are subject to change without prior notice. We accept various payment methods, including credit cards, debit cards, and PayPal. By providing your payment information, you authorize us to charge the designated amount for your purchase.
- Shipping and Delivery: We strive to process and ship orders promptly. However, please note that delivery times may vary depending on your location and other factors beyond our control. We will provide you with a tracking number for your convenience.
It is essential to review and understand our refund policy and terms of service before making a purchase. By using our services and completing a transaction, you acknowledge and agree to abide by these policies.
If you have any questions or concerns regarding our refund policy or terms of service, please don’t hesitate to contact our customer support team. We are here to assist you and provide further clarification if needed.
Thank you for choosing Buy Dollar Bills as your trusted source for authentic currency and collectibles.