At Buy Dollar Bills, we strive to provide exceptional service and ensure customer satisfaction. We want to make your experience with us as smooth as possible. To maintain transparency and clarify our policies, we have outlined our refund policy and terms of service below.
Refund Policy:
- Product Authenticity: We guarantee that all the dollar bills available for purchase on our platform are authentic and genuine. However, if you receive a counterfeit bill, please contact our customer support within 7 days of delivery. We will initiate an investigation, and if proven counterfeit, we will provide a full refund or replace the bill.
- Damaged or Defective Products: If you receive damaged or defective dollar bills, please notify us within 48 hours of delivery. We may require photographic evidence of the damage. Once verified, we will either provide a full refund or send a replacement at no additional cost.
- Incorrect Order or Missing Items: In the event that you receive an incorrect order or if there are missing items in your package, please contact us within 7 days of delivery. We will investigate the issue and take appropriate action to rectify the situation, which may include issuing a refund or sending the missing items.
- Change of Mind: We understand that circumstances may change, and you may decide to cancel your order. If you wish to cancel before the item has been shipped, please contact us as soon as possible. We will refund your payment in full. However, if the order has already been shipped, you may need to return the item at your own expense before we process a refund.
Terms of Service:
- Age Requirement: By using our services and making a purchase, you confirm that you are at least 18 years old or have the legal capacity to enter into a contract.
- Product Usage: The dollar bills available on our platform are intended for novelty purposes, collectibles, or educational use. It is important to note that it is illegal to use counterfeit currency as legal tender or for any fraudulent activities. Buy Dollar Bills cannot be held responsible for any misuse of the purchased items.
- Pricing and Payment: All prices on our website are listed in US dollars and are subject to change without prior notice. We accept various payment methods, including credit cards, debit cards, and PayPal. By providing your payment information, you authorize us to charge the designated amount for your purchase.
- Shipping and Delivery: We strive to process and ship orders promptly. However, please note that delivery times may vary depending on your location and other factors beyond our control. We will provide you with a tracking number for your convenience.
- Privacy and Security: Protecting your personal information is of utmost importance to us. We have implemented appropriate security measures to ensure the confidentiality and integrity of your data. Please refer to our Privacy Policy for more details on how we handle your information.
Conclusion
It is essential to review and understand our refund policy and terms of service before making a purchase. By using our services and completing a transaction, you acknowledge and agree to abide by these policies.
If you have any questions or concerns regarding our refund policy or terms of service, please don’t hesitate to contact our customer support team. We are here to assist you and provide further clarification if needed.
Thank you for choosing Buy Dollar Bills as your trusted source for authentic currency and collectibles.
Probably my fault but the coin was smaller than a dime probably obviously my fault just remember read fine
The product is great.I actually had a glitch on a Sunday. Service answered my call on a Sunday and resolved…
This is a very nice machine. It has a weight of about 6#, 11oz. Rubber pads on the bottom keep…
This is a great money counter. It is so useful to have one of these if you have any type…
I recently got back into coin collecting and I sift through hundreds of coins per week. This product allows me…
My business does a lot of cash sales so it's great to have a money counter that can let me…
I work for a company that it is easy to introduce fake money. But with this machine my life it's…
Jams if your money isn’t stacked right but if it is works well will still occasionally jam tho worth the…
I have had one of these for 5 years and never an issue. I needed another machine and tried two…
I purchased this money counter because it claimed to support 120 currencies, but only 5 were installed. After contacting the…
We handle a good deal of older currency, so we have to place 20-30 bills at a time in the…
This machine works great! Used for business purposes and does the job well for basic counting. The speed and durability…
Solo detecta los billetes nuevos de $500 mxn , las demás denominaciones no las detecta.
I wish this product had a handle to when we need to move it around, also would have been great…
I bought this because we been having issues woth people truing to pay with fake money, this helped us to…
This money counter has been great right out of the box. It may not have all of the fancy expensive…
Works great. I like that it hesitates just a moment before counting so you have time to place the all…
as expected
great bill counter for home use
This machine is a must-have if you have a small business, or do a lot of fundraising and/or yard sales.…
This is easy to use. Makes counting money quick and accurate
The media could not be loaded. This is a good little counter. I have had it for a few months…
As advertised. Coun and case flawless.
I bought this to be able to count money without having to separate the denominations and it is great for…
So I bought this for my son and his wife and they have used it a good bit and they…
I was looking for a money counting scale and i settled with this one because one price, and two the…
This is one of the best money counters I’ve come across. Purchased a couple for my business. The function to…
Went to totes and found the same thing for $75-100 more. Works as it’s supposed to. Fast and accurate.
BOM DIAAGUARDO O REEMBOLSO DESDE 10 FEV.2023. QUEIRAM DAR ALGUMA INFORMAÇÃO SOBRE O PEDIDO DE REEMBOLSO DO PRODUTO.CUMPRIMENTOS
Piece of junk. Does not work at all. Counts two bills and jams every single time.